Effective Date: 01 February 2020
Last Updated: 31 May 2025
Industria (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA), Canada’s Anti-Spam Legislation (CASL), and other applicable laws.
Contact Information – name, email address, and mobile phone number (when you opt in to SMS).
Usage Data – IP address, browser type, device information, and analytics collected via cookies.
Marketing & Tracking Data – data from Google Analytics, Facebook Pixel, and similar tools.
Third-Party Data – information stored in our CRM (Follow Up Boss) to manage client relationships.
We use personal data to:
Respond to enquiries and deliver our services.
Personalise and improve your experience on our website.
Analyse website performance.
Conduct advertising, analytics, and lead generation.
Send SMS promotions, alerts, and transactional updates when you have opted in.
Meet legal and regulatory obligations.
We share personal information only as follows:
| Category | Purpose | Safeguards |
|---|---|---|
| Third-Party Service Providers (e.g., Follow Up Boss CRM, SMS gateway, analytics platforms) |
Service delivery and analytics | Contractual confidentiality & PIPEDA compliance |
| Advertising Partners | Targeted ads based on browsing behaviour (never your mobile number) | Aggregated or pseudonymised data |
| Legal Authorities | Where required by law or to protect our rights | As mandated |
We do not sell or share your mobile number with third parties for their own marketing, and we never transfer mobile numbers outside the SMS platform required to deliver messages.
Personal data is stored on secure, access-controlled servers located in Canada or the United States. Industry-standard encryption (TLS 1.2+) and role-based access controls protect your data.
Access & Correction – obtain a copy of your data or correct inaccuracies.
Deletion – request erasure of your data where permitted by law.
Marketing Opt-Out – unsubscribe from email or SMS marketing at any time.
To exercise these rights, email sales@industriarealty.com with the subject “Privacy Request.”
We use cookies and similar technologies to remember preferences and analyse traffic. You may disable cookies in your browser; site functionality may be affected.
Purpose – We send SMS messages for promotions, new-listing alerts, appointment reminders, and service updates you have expressly requested.
Message Frequency – Messages are periodic; you can expect no more than four (4) SMS per month unless you initiate additional interactions.
Fees – Message and data rates may apply from your carrier.
Opt-Out – Reply STOP at any time to unsubscribe. Reply HELP for assistance or email sales@industriarealty.com.
Privacy Assurance – Your mobile number is used solely for Industria SMS programs and is never sold or shared outside the service providers needed to deliver messages.
Our site may link to external websites. We are not responsible for the privacy practices of those sites.
We may update this Policy periodically. Any changes will appear here with a revised “Last Updated” date. Continued use of our services after an update constitutes acceptance.
Industria
Email: sales@industriarealty.com
Website: industriarealty.com
If you have questions about this Policy or our privacy practices, please contact us using the details above.
